Privacy Policy
Last updated: December 2025
Renovation Cost Report (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly and in line with UK data protection law. This Privacy Policy explains what data we collect, how we use it, how we store it, and your rights.
This policy applies to our website and services available at www.renovationcostreport.co.uk.
1. Who We Are
Renovation Cost Report provides UK residential construction and renovation cost estimates using a combination of AI software, industry cost data, and contractor-style pricing assumptions.
Data Controller: Renovation Cost Report
Contact email: renovationcostreport@gmail.com
2. What Personal Data We Collect
We only collect data that is necessary to provide our service and operate the website.
Information you provide to us
When you use our cost report service or contact us, you may provide:
Name
Email address
Property type and location (general location only, e.g. town or postcode area)
Property size and layout details
Description of proposed renovation or extension works
We do not ask for or store:
Payment card details (handled securely by Stripe)
Exact property addresses unless you voluntarily include them in free-text fields
Sensitive personal data
Automatically collected data
When you visit our website, we may collect:
IP address
Device and browser information
Pages visited and interactions
Referring website
This data is collected via analytics and cookies and does not normally identify you personally.
3. How We Use Your Data
We use your data for the following purposes:
To generate and deliver your renovation cost report
To communicate with you about your report or enquiry
To improve the accuracy and performance of our service
To monitor website performance and usage
To comply with legal and regulatory obligations
We do not sell your data and do not use it for unsolicited marketing.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contractual necessity: to provide the service you request
Legitimate interests: to operate and improve our website and services
Consent: where required for cookies or optional communications
Legal obligation: where required by law
5. AI & Automated Processing
Our service uses AI software to analyse the information you provide and generate indicative renovation cost estimates.
AI outputs are informational only and not a substitute for professional quotations
No automated decisions are made that have legal or significant effects on you
Human oversight is applied to system design, pricing logic, and outputs
6. How We Store and Protect Your Data
We take reasonable technical and organisational measures to protect your data, including:
Secure third-party platforms (Squarespace, Tally, Zapier, Google Workspace)
Encrypted data transmission where supported
Restricted access to stored data
We only retain personal data for as long as necessary to provide the service or meet legal requirements.
7. Data Sharing
We may share limited data with trusted third parties strictly for service delivery:
Stripe – payment processing
Tally – form collection
Zapier – workflow automation
Email services – report delivery and communication
Analytics providers – website performance tracking
All third parties are required to handle data in accordance with applicable data protection laws.
8. Cookies
We use cookies to:
Ensure the website functions correctly
Analyse traffic and usage
Improve user experience
You can control cookies through your browser settings. Some site functionality may be affected if cookies are disabled.
9. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at info@renovationcostreport.co.uk
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
11. Children’s Data
Our service is not intended for children under 18, and we do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: info@renovationcostreport.co.uk
This policy is designed to comply with UK GDPR and the Data Protection Act 2018.